Customer Services

General Enquires

Email

customerservices@highgrovegardens.com 

We endeavour to answer emails within one working day.

Telephone

0333 222 4555 

At busy times we may not be able to answer your call or respond to a message immediately. We apologise for any inconvenience caused. Calls cost up to 5p a minute from a UK landline. Calls from a mobile may cost considerably more.

Open 9:00am - 5:00pm, Monday - Friday (not including public holidays).

Garden Tours Booking

0303 123 7310 

If you wish to enquire about booking a garden tour or have a query regarding a booking you have made, please contact the booking office.

Garden tours include: Individual Garden Tours, Champagne Afternoon Tea Tours, Group Tours (26 and 52) and Spring Walks (Individual and Group).

Open 9:00am - 5:00pm, Monday - Sunday.

In case of an emergency ON THE DAY of your tour please contact our team as soon as possible:

• Monday - Friday: Please contact our customer services team

Saturday and Sunday: Please contact our visitor services team on 01666 501900 or email visitorservices@highgroveenterprises.com

Private Tour Enquires

To enquire about booking a Private Tour, please email our Garden Tours Team.

We endeavour to answer emails within one working day.

Event Enquires

0333 222 4555 

If you wish to enquire about an event at Highgrove or have a query regarding a booking you have made, please contact customer services.

Open 9:00am - 5:00pm, Monday - Friday (not including public holidays). 

In case of an emergency ON THE DAY of your event please contact our team as soon as possible:

• Monday - Friday: Please contact our customer services team
• Saturday and Sunday: Please contact our visitor services team on 01666 501900 or email visitorservices@highgroveenterprises.com

By Post

A.G. Carrick Limited

Unit 7

Warren Business Park

Knockdown Nr. Tetbury

Gloucestershire, GL8 8QY